New India Assurance Firm Ltd is a public general insurance company based in Mumbai, Maharashtra. It operates in both India and other countries. The company has also collaborated with several of India’s biggest public sector banks and a few financial institutions.

The New India Assurance car insurance provides a means to protect your vehicle and the third-party vehicle from damage. There are several different car insurance policies from which to choose. Third-party auto insurance is required by law. Aside from that, the vehicle owner can select any other policy and coverage add-ons. Please tell us more about the procedures for purchasing and renewing a New India car insurance policy.

New India Assurance Car Insurance Types

The New India Assurance Company provides three different types of auto insurance policies. 

Types of New India Assurance Car Insurance are listed below

  • Third-party Car Insurance
  • Comprehensive Car Insurance Policy
  • Standalone Car Insurance Policy

New India Assurance Car Insurance with Add-On Covers

In addition to the three insurance policies, New India Assurance provides several add-on covers to match specific policies purchased over them. Add-on coverage focuses on meeting specific policyholder needs that standard car insurance policies do not cover. It is up to the policyholder to choose which add-on they want for their vehicle.

Policyholders of New India motor insurance can add additional coverage to their detailed planning by paying an additional premium. Customers can purchase additional coverage for the following items as add-ons:

  • Coverage for Zero Depreciation
  • Included Road Tax Coverage
  • Back to Invoice
  • No Claim Bonus Protection Coverage
  • Engine Protect Coverage Extra Towing Charges
  • Coverage for Content Loss Legal liability to employees.
  • Accessories installed in your vehicle that have been lost or damaged (stereos, air-conditioners).

Damages- Covered and Not Covered

Every insurance policy has its own clauses and statements. Listed below is a table of damages and things that are covered and not covered in New India Car Assurance Co. Ltd

Damages CoveredDamages that are Not Covered
Damages sustained as a result of theft, burglary, or housebreaking.The damages are caused by driving under the influence of alcohol or drugs.
Natural disaster damage such as earthquakes, tsunamis, floods, and so on.If the driver is caught driving without a valid licence, the policy will not cover legal or financial consequences.
Damages are caused by man-made disasters such as explosions, terrorist activities, and so on.If a privately insured car is used for commercial purposes, the damages incurred will not be covered.
Damages sustained as a result of a fire or explosion.New India car insurance does not cover consequential losses.
Accidental damage to the insured vehicle.The insurance company will not encompass damages if the car is damaged as a result of being attacked during a war or mutiny.
Third-party damages are covered by the mandatory third-party car insurance policy.The policy does not cover any tyre damage sustained by the insured vehicle.
If the policyholder purchased comprehensive or standalone car insurance, the policy will also encompass the policyholder’s own financial and legal damages.The company will not cover financial or legal damages if the car is driven without valid third-party insurance.
The New India car insurance policy also covers vehicle damages caused by malicious acts.If the car is used outside of the boundaries specified in the insurance policy document, the damages will not be covered by the insurance.
The insurance policy will also protect against transit-related damagesIf the policyholder participates in organised racing, the damages incurred will be exempted from the policy coverage.
Non-accidental engine damage is also excluded from New India Assurance’s coverage. The company will also not cover the cost of the car’s consumables.

The Advantages of New India Assurance Car Insurance

Policyholders of a New India Assurance car insurance policy will receive the following benefits:

  • Insurance can be purchased online or offline, depending on the customer’s preference.
  • Policy renewals can also be completed online with minimal paperwork.
  • Allows customers to file claims without difficulty.
  • Complaints are resolved immediately.
  • Claims are settled digitally.
  • Liabilities, whether third-party or own, are reimbursed in a short amount of time.
  • For the convenience of policyholders, an elaborate system of nationwide repair garages is available.
  • Customers can access customer service 24 hours a day, seven days a week via the company’s online portal and toll-free phone number.
  • Includes provisions of up to INR 7.5 lakh for third-party property damage.
  • Add-ons can be purchased to increase the overall coverage. Policyholders can select from more than ten add-on covers based on their specific needs.

How to Apply for New India Car Assurance?

You can apply for New India Assurance car insurance online or in person. In what method of purchase you choose is determined by your convenience and preferences.

The steps and procedure for applying online and offline New India Car Assurance is tabulated below

StepsOnlineOffline
Step 1Go to the official New India motor insurance website.Visit the nearest New India Assurance branch.
Step 2Choose ‘car insurance.’Inquire about automobile insurance and meet with a customer service representative in the office.
Step 3Select the ‘Buy Online’ tab and click ok to continue.Get the car insurance application form from the customer service representative.
Step 4Click ‘Ok’ to continue.Fill in the blanks in the condition with absolute precision.
Step 5Choose whether you want insurance for a private or commercial vehicle.Submit the form and gather the list of documents needed for the insurance policy submission.
Step 6Proceed by selecting ‘Buy insurance for a new vehicle’.Please submit the documents.
Step 7Fill out all of the fields with accurate information about your vehicle and submit.Select the type of policy you want and the quote provided by the company.
Step 8Fill out your personal information and submit.Make your payments in cash, check, or DD.
Step 9You will be required to select one of the company’s quotes.Collect policy documents in person or have them delivered to your authorised postal address.
Step 10Make online payments using a credit/debit card, net banking, or other methods.
Step 11Collect the policy information on your registered email address.

How to Claim the Insurance?

If your New India car insurance-covered vehicle is involved in an accident, you can file a claim online at the New India Assurance official website. The procedure for claiming the New India Car Assurance Insurance is outlined below

StepsName of the Step/ ProcessExplanation of the step/process
1INTIMATIONAs soon as you are involved in an accident or collision, or your vehicle sustains any of the damages covered by your insurance provider, you must notify the insurer. The insurer is required to receive information about the damage within a certain time frame. If the time limit expires, the insurer may reject your claim. Informing the insurance provider on time allows you and the insurer to begin the formalities in the proper manner.
2PHOTO EVIDENCEThe second process is to submit photo evidence of the insured car’s damages. You must take photographs of your damaged vehicle immediately following the accident. This serves as proof for the inspector who will later examine your claims and their significance. Take pictures of the damage from every angle possible. These images will assist you in receiving full compensation for your liabilities. Furthermore, if a third party is injured in a mishap, photo evidence will bolster your claim in court if necessary.
3FORM FILLING AND DOCUMENTATIONYou must consult the insurer and obtain a claims form. After submitting the form with your personal data and policy information, you will be given a list of documents that must be submitted with your claim request. To get your claim settled, you must submit all of the documents required by the insurance provider. It is recommended that you prepare all of your documents ahead of time so that the claim settlement process can be finished quickly and you can receive your compensation.
4INSPECTIONThe next step would be to have your damaged car inspected by the insurance company’s representatives. The New India Assurance company will dispatch a couple of inspectors to investigate the accident and verify your claims. Your claim will be rejected if the inspectors discover any discrepancies between your claim and the actual damage.
5REPAIRAfter your claims are verified, the wrecked car will be taken to a garage for repairs. New India Assurance has a large network of repair garages throughout the country. The insurance company will be responsible for the repairs. In the case of cashless claims, the insurance company will pay for the repair costs.
6COMPENSATIONFinally, the insurance provider will reimburse you for all expenses incurred in repairing your vehicle. The remuneration will also cover the costs incurred as a result of the policyholder’s legal liabilities. In the case of cashless claims, all expenses are guided toward the insurer, and the policyholder is not required to pay anything in cash.

How Can You Renew Your Expired Car Insurance Policy Online?

Car insurance must be renewed within the time frame specified by the policy. Depending on the vehicle, the New India car insurance policy has a validity period of one to three years.

Follow the steps below to renew an expired policy’s car insurance:

  • Navigate to the New India Assurance website.
  • On the home page, select ‘Motor Insurance’ from the menu and select ‘Buy Online.’
  • Choose between a private and a commercial vehicle.
  • Select ‘Renew existing policy with any insurer.’
  • Fill in all of the details in the displayed form with care and submit. The specifics will be about your existing insurance policy, which has lapsed or expired.
  • Submit the information.
  • The website will now showcase the renewal quotes, from which you must select the one that best suits your needs.
  • You can also choose add-ons at this point if you want to expand the policy’s coverage.
  • Pay using digital methods such as Net Banking, debit/credit cards, and so on.
  • Save the details of your renewed policy in PDF format to your registered email address.

Note: Failure to renew your policy may result in its lapse/cancellation. Furthermore, in order to keep your insurance valid, you will need to purchase a new policy. If you exceed the policy renewal stipulation threshold, the company may levy a fine on your next premium.

Highlights of New India Car Assurance Co. Ltd

Serial NumberFeatures Coverage
01Third Party Property DamageUpto Rs. 7.5 Lakh
02Self Damage CoverCoverage for Self Car for Its Loss and Damage
03Personal Accident CoverUp to Rs. 15 Lakh
04Add-on CoversUp to 10 Add-on Covers
05Claim Assistance24/7 Claim Assistance
06Toll-Free Number1800-209-1415
07Websitewww.newindia.co.in
08Emailmotor.nia@newindia.co.in

Frequently Asked Questions

Why do I require insurance?

Insurance protects against the emergence of unforeseeable events. Insurance products assist you not only in mitigating risks but also in offering a financial cushion against adverse financial burdens.

What exactly is Premium?

The premium is the fixed amount of money paid by the insured to the insurance company over a period of time in order to obtain an insurance policy and complete the insurance contract.

Why should I fill out a proposal form when purchasing insurance?

Insurance is a legally binding agreement between the insured and the insurer. The proposal form serves as the contract’s foundation, containing all of the necessary information for the creation of the policy, which is a valid contract.

Is it possible to pay my automobile insurance premium online?

Failure to renew your policy may result in its lapse/cancellation. Furthermore, in order to keep your insurance valid, you will need to purchase a new policy. If you exceed the policy renewal stipulation threshold, the company may levy a fine on your next premium.

Is it essential to purchase add-ons to a basic New India insurance policy?

It is recommended that you purchase add-ons with your base policy because your base policy may not cover certain aspects of accidental damage. An add-on provides additional coverage by covering specific damages.

How is the package policy premium calculated?

The package policy premium is calculated as follows
Insured vehicle’s age Vehicle Declared Value Cubic Capacity of the four-wheeler
Registration area (city, village, etc.)
If the subscriber has selected additional covers
If the vehicle is powered by LPG/CNG,
If the subscriber has selected extra coverage for electronic parts

What customer care car insurance services are available?

According to New India Assurance customer care and car insurance services are available
Look for cashless parking garages.
Make a claim.
Inquire about the status of your claim.
File a complaint
Please provide feedback on the service.
Make a complaint

Brief about The New India Assurance Co. Ltd

New India Assurance Firm Ltd is a public general insurance company based in Mumbai, Maharashtra. It operates in both India and other countries. The company has also collaborated with several of India’s biggest public sector banks and a few financial institutions.

What is Comprehensive Car Insurance Policy?

A comprehensive car insurance policy in New India is a comprehensive insurance policy that covers all damages. This includes both the policyholder’s own and third-party damage. This category of car insurance policy provides the policyholder with comprehensive coverage for all financial and legal liabilities.

What are the key benefits of New India Car Assurance?

ey benefits of New India Car Assurance are listed below
There is emergency assistance available 24 hours a day, seven days a week.
A vast network of over 3,000 garages
Paperless system digital insurance process
Provides immediate policies for all insurance products.
Customers can get coverage in over 28 countries.

List out the contact details for New India Car Assurance Insurance

The contact details for New India Car Assurance Insurance
Toll-Free Number:1800-209-1415
Website: www.newindia.co.in
Email: motor.nia@newindia.co.in

What are the steps for claiming New India Car Assurance Insurance?

The steps for claiming New India Car Assurance Insurance
Intimation
Photo evidence
Form filling and documentation
Inspection
Repair
Compensation

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